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Does Chase Credit Card Have Roadside Assistance?

Are you wondering about roadside assistance coverage with your Chase credit card? As a financial expert, I’ve examined Chase credit cards in detail. This article answers, “Does my Chase Credit Card Have Roadside Assistance?” and offers concise, accurate insights on the available benefits.

Does my Chase Credit Card Have Roadside Assistance?

Yes, some Chase credit cards do offer roadside assistance. Specifically, the Chase Sapphire Reserve® and Preferred provides this benefit, covering services like towing, gas delivery, tire changes, and more, up to $50 per service call, four times a year. However, it’s important to note that not all Chase cards have this perk, and the coverage details can vary.

A man towing a pick up on his tow truck

When I talk about roadside protection with Chase credit cards, it’s all about the details. For instance, the Chase Sapphire Reserve® is a premium card with a higher annual fee which compensates with valuable perks like roadside assistance. On the other hand, cards like the Chase Freedom Unlimited® offer roadside dispatch for a flat service fee per call. 

This means you’re not left stranded if you face car trouble, the cost and coverage differ from the more premium options. It’s a practical feature, especially if you still need a separate roadside assistance plan. Always check the specifics of your particular card to understand what’s covered and what’s not.

What Is Roadside Assistance Coverage?

Roadside assistance coverage on credit cards, including services like tire changes, emergency fuel delivery, and jump-starting, varies among card issuers. Each program, whether named Roadside Dispatch or Roadside Protection, offers different levels of aid, tailored to various emergency situations.

Credit card programs differ in their roadside protection offerings. Some provide a 24/7 toll-free number for service referrals, where costs are borne by the cardholder. Others offer services for a flat fee, covering a range of basic roadside protection needs, which can be a cost-effective solution during emergencies.

Comprehensive roadside dispatch plans often include a specific monetary limit per service call, covering expenses up to a set amount, such as $75 for towing or winching. Costs exceeding this limit are usually the responsibility of the cardholder. 

A man holding a credit card while tapping something on his phone

Why Does Roadside Assistance Matter?

Roadside assistance is crucial for peace of mind while driving. It ensures help is available during vehicle-related emergencies. Here are some key benefits:

  • Emergency Support: Quick access to help in case of breakdowns, flat tires, or dead batteries.
  • Convenience: Saves you the hassle of finding a tow service or mechanic in unfamiliar areas.
  • Safety: Provides a safer option than attempting DIY fixes on busy roads.
  • Cost-Effective: Often more affordable than paying out-of-pocket for emergency services.
  • 24/7 Availability: Assistance is typically available around the clock, any day of the year.

How Chase Roadside Assistance Works for Chase Credit Cards

When dealing with vehicle troubles, Chase credit cards come equipped with their versions of roadside protection. Let’s dive into how these services operate for the Chase Sapphire Preferred and Chase Sapphire Reserve cards.

Chase Sapphire Preferred Card

Roadside Dispatch with the Chase Sapphire Preferred Card is a convenient, pay-per-use service:

  • Initiating Service: Contact 800-847-2869, and relay your name, exact location, and nature of the problem.
  • Dispatching Help: A service provider is sent to your location, informing you about the service fee (presently $59.95).
  • Handling Payment: The service call fee, along with any extra charges (e.g., extended towing distance), is due at the time of service.
  • Receiving Additional Services: Charges for any extra services provided on-site, not included in the initial fee, will be billed to your card. Ensure that these charges are valid and if not, you can dispute it as it’s one of your rights as a credit card consumer.
A man looking on the engine of his car with its hood open

Chase Sapphire Reserve Card

The Chase Sapphire Reserve Card offers Roadside Dispatch, covering up to four service calls per year, capped at $50 per event:

  • Requesting Assistance: Dial 866-860-7978, providing details like your name, location, vehicle ID, and the issue at hand.
  • Arranging for Help: A service provider is promptly dispatched during your call.
  • Settling the Bill: For standard services within the $50 limit, there’s often no immediate payment required — just sign and go.
  • Incurring Extra Costs: Any services exceeding the covered amount will be charged directly to your associated Chase card.

This makes it one of the best road trip credit cards you can have.

What’s Covered in Chase Roadside Dispatch

Chase Roadside Protection offers various services to help you in various vehicle-related predicaments. Here’s a snapshot of what you can expect:

  • Towing Services: Get your vehicle towed to a nearby location, typically within a five-mile radius.
  • Spare Tire Installation: If you have a viable spare tire, assistance is available to change it.
  • Battery Jump-Start: If your car’s battery dies, you can receive a quick boost to get it running again.
  • Vehicle Lockout Support: Help is on hand if you’re locked out of your car, though key replacement isn’t covered.
  • Emergency Fuel Supply: Running low on gas? Get up to five gallons delivered to you (fuel cost itself not included).
  • Winching Service: If your car is stuck near a road, winching can be provided within 100 feet of a paved or maintained road.
A roadside emergency truck

What’s Not Covered in Chase Roadside Dispatch

Chase Roadside Dispatch does not cover emergency road services in areas not regularly traveled, “off-road” locations inaccessible by standard towing vehicles, or vehicles such as trailers, campers, or any vehicle-in-tow with a capacity over one ton.

Related Questions

How Much Is Chase Roadside Dispatch?

Chase Roadside Dispatch service is available for $59.95 per call. This fee is payable at the time of service dispatch and covers the cost of the call plus any additional fees, such as extra towing distance beyond five miles.

Does Chase Sapphire Reserve Come With Roadside Assistance?

Yes, the Chase Sapphire Reserve® card offers comprehensive roadside assistance, including towing, lockout services (excluding key replacement), jump-starting, standard winching, and fuel delivery (up to two gallons). The coverage is limited to $50 per incident, up to four times per year.

Does Chase Amazon Card Offer Roadside Assistance?

Yes, Chase Amazon Credit Card holders have access to roadside assistance services. By calling 1-800-847-2869, cardholders can request services such as standard towing (up to five miles), tire changing, and jump-starting.


Chase credit cards, including the Chase Sapphire Reserve® and Preferred, offer roadside protection services like towing and fuel delivery. So, if you’re asking, “Can you get roadside assistance with a Chase credit card?” the answer is yes. This benefit provides peace of mind and quick help during vehicle emergencies.