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Where Do Capital One Credit Cards Ship From?

“Where do Capital One credit cards ship from?”, “Where is my card?”, “Why is it taking so long?” – If you’ve ever waited for your credit card to arrive, you’ve probably already found the answers to these questions. This article offers clarity to those who still don’t have the answers and are waiting or about to apply for a new card!

Where Do Capital One Credit Cards Ship From?

Most Capital One credit cards ship from the company’s main headquarters, which is located in McLean, Virginia. However, that’s not the only possible origin for your new card. Some other possible origins are:

A man and a woman smiling while holding a credit card
  • Texas 
  • Maryland
  • New York
  • District of Columbia 
  • New Jersey
  • Louisiana
  • Omaha
  • Nebraska
  • Wilmington
  • Delaware

Once your card application is approved, the usual timeline for the card to be mailed out is within 7 to 10 business days. If approved for a Secured Mastercard, the card will ship after the deposit has been paid. Remember that the exact shipping location can vary based on operational logistics.

Different shipping methods might be employed if you need a replacement card or have requested expedited shipping. 

  • Method: USPS First-Class Mail, FedEx for expedited delivery requests
  • Arrival: Discreet envelope, may vary based on the selected delivery method

Application and Approval Process

When you apply for a Capital One card, the process starts with you providing your personal information. This includes your name, address, social security number, and employment details. Having all this information handy is important for a smooth application experience.

Step-by-Step Guide

  • Submit your application: You can fill the form online or, in some cases, by mail or phone. Be prepared to provide your financial information, including income.
  • Wait for the decision: Capital One will assess your credit score and credit history. The decision may come within as little as 60 seconds for application rejection or pre-approval. You can also get an email within a few days.
  • Check application status: If you don’t receive an immediate response, use Capital One’s online tools to check the status of your application.

Important Considerations

  • You can receive your card on a Saturday if it is standard for your local mail service.
  • Your card can be shipped from any Capital One branch in the country. You may expect it to arrive from another state, too.
  • We recommend that you don’t get confused with the “7 to 10 business days” phrase. The phrase means you can expect your card in 14 calendar days, counting the weekends. It’s important to not get impatient as you wait for your card to arrive.
A woman smiling while pointing to an envelope she is holding

Expedited Shipping and Replacement Cards

When you need a replacement Capital One card or are considering expedited shipping, evaluating your options can help you receive your card swiftly and efficiently.

Expedited Shipping Options

  • Capital One card delivery: Your new Capital One card usually arrives within 7-10 business days after it’s been shipped. While you cannot track the shipment, you will be notified via email when the card has been dispatched.
  • Emergency scenarios: If you need your Capital One card urgently, you can request expedited shipping. It’s possible to get 1-2 day shipping for replacement cards. However, this might involve paying a fee.

Receiving Replacement Cards

  • Reporting lost or stolen: If your Capital One card is lost or stolen, report it immediately to receive a replacement card.
  • Standard process: After reporting, the standard delivery time for replacement cards is usually within 7 to 10 business days.
  • Contact details: Should your card not arrive within the expected timeframe, contact Capital One customer service at (800) 227-4825 or (804) 934-2001 if calling from outside the U.S.

Capital One Card Management and Rewards

Managing and maximizing your rewards is straightforward, particularly with the Capital One mobile app. This tool serves as your personal finance assistant. It can help you keep track of your spending, make payments, and review your rewards.

Capital One Venture Rewards and Capital One Venture X Rewards Card are among the favorites for those who love to travel and earn rewards. Here’s how you can benefit from these cards:

  • Earn rewards: Both cards offer valuable points on every purchase, which you can redeem for travel, gift cards, or cash back. The Venture One Rewards returns 2 miles per dollar on every purchase, every day, while the Venture X upgrades that offer, giving you even more points for your spending.
  • Welcome bonus: They have a tempting welcome bonus that can reach hundreds of dollars in travel. Make sure to meet the spending requirement within the specified timeframe to qualify for this bonus.
  • Travel perks: Enjoy travel benefits like TSA PreCheck or Global Entry application fee credit. Along with access to premium lounges, you pay no foreign transaction fees, making international travel relaxing and affordable.
  • Credit score: Capital One provides the tools to monitor your credit score. It can help you understand how your financial actions influence your creditworthiness.
Woman pointing to a credit card she is holding with a laptop and food on the desk

Related Questions

How to Track Capital One Credit Card Shipping?

You must wait for your card to arrive by mail because you cannot track the shipping. Once your card is dispatched, you get an email notification confirming your card is on the way. You should expect your card to reach you 7-10 business days after it’s been shipped. If it has been extended beyond the usual delivery time, consider reaching out to Capital One’s customer service for assistance.

How Does Capital One Send New Cards?

Capital One mails out new cards using standard postal services. Once the bank approves you for a card, you will get your card along with the terms and conditions manual within ten business days.

Does Capital One Send Cards Via FedEx?

Capital One does not regularly use FedEx for card deliveries. However, they might use it for emergency deliveries. Your new card arrives via the United States Postal Service (USPS) in an unmarked envelope for security. Capital One does not openly provide details about specific courier services.


Capital One cards ship from their branches around the US. Once they’ve dispatched your card, you get an email informing you that your card should reach you within 7-10 business days. It’s important to stay patient while waiting for your card. However, if you still haven’t received your card by the expected date, you can get in touch with the bank through email or a call.