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Does Chase Credit Card Have Purchase Protection?

Does Chase credit card have purchase protection? Navigating the world of credit card perks knowing the safeguards at your disposal is crucial. Leveraging my expertise in financial services, I’ve taken a deep dive into this topic. This article will thoroughly examine the purchase protection offered by Chase credit cards, providing reliable and actionable insights. 

Does Chase Credit Card Have Purchase Protection?

Yes, Chase credit cards do offer purchase protection. This feature is a lifesaver when new purchases get damaged or stolen. Think of it as a safety net for your shopping.

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Diving deeper, Chase’s purchase coverage is pretty comprehensive. It’s like having a guardian angel for your purchases for the first 120 days. Whether it’s a new phone that slips out of your hand or a designer bag swiped at a café, Chase has your back. 

The coverage also includes those ‘oops’ moments, such as leaving sunglasses in a cab. However, it’s important to note that it’s not a catch-all; items lost without knowing their whereabouts aren’t covered.

What Is Chase Purchase Protection?

This program is like a shield for your new buys. It covers items bought with your Chase card against theft or damage for up to 120 days from purchase. It’s like having a four-month safety bubble around your purchases.

Here’s where it gets interesting: Chase also thinks about those ‘facepalm’ moments. Left your new headphones in a hotel room? If it’s impractical to retrieve them, Chase might cover that. However, if you’ve lost your item and have no clue where it is, that’s a different story. 

Coverage varies by card, with each offering different reimbursement limits per claim and year. It’s not just about protection; it’s about peace of mind. Asking whether the company has purchase protection is one of the questions to ask before getting a card.

How Does Purchase Protection Work?

Chase purchase protection is a valuable feature that can come to your rescue when new purchases face unexpected trouble. Here’s a simple breakdown of how it works:

  1. Make a Purchase: Buy something with your Chase credit card.
  2. Oops, Something Happens: The item gets damaged or stolen within 120 days.
  3. File a Claim: Contact Chase as soon as possible, ideally within 90 days of the incident.
  4. Provide Documentation: Submit any required documents, like receipts and police reports.
  5. Claim Review: Chase reviews your claim.
  6. Resolution: If approved, you get reimbursed up to the coverage limit.

What Does Chase Purchase Protection Cover?

Chase’s umbrella of protection covers a lot. You’re in the safety zone if you’re using a Chase card issued in the U.S. or even Chase Ultimate Rewards® points. This includes gifts bought for others – they’re covered, too.

What’s under this umbrella?

  • Personal Purchases: Your personal buys are covered at home or abroad.
  • Gifts for Others: That birthday present for your friend? Covered.
  • Deductibles: Already filed a claim elsewhere? Chase can cover the leftover deductible.

What Are the Exclusions of Chase Purchase Protection?

Not everything falls under Chase’s protective umbrella. Knowing the exclusions is crucial so you’re not caught off guard.

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Some of the key exclusions:

  • Tickets: Plane, train, or bus tickets are a no-go.
  • Traveler’s Checks: These aren’t covered.
  • Collectibles: Your rare finds, like antiques, are out of scope.
  • Software: That new computer program? Not included.
  • Motorized Vehicles: Cars, bikes, RVs, and their accessories.
  • Perishables: Items like food, alcohol, or cosmetics.
  • Common Carrier Control: Items checked or not under your direct control.

Remember, this is just a snapshot. Always check your benefits guide for the full picture.

How Much Coverage Does Chase Purchase Protection Provide?

Chase credit cards offer varied purchase protection limits. Cards like Chase Freedom Unlimited® and Chase Sapphire Preferred® Card provide up to $500 per claim and $50,000 per account. Premium credit cards, like the Chase Sapphire Reserve® and Ink Business Preferred® Credit Card, provide enhanced coverage for your purchases with up to $10,000 per claim and a yearly limit of $50,000. This ensures protection for all your transactions.

How Can You File a Claim for Chase Purchase Protection?

Filing a claim to receive protection is a straightforward process. Here’s what you need to do;

  1. Report the Incident: As soon as you become aware of any damage or theft, report it to Chase.
  2. Gather Necessary Documents: Collect all the documents, such as receipts and police reports, required for your claim.
  3. Submit Your Claim: You can file your claim online or by phone, ensuring you provide all the information.
  4. Await Review: Chase will carefully review your claim. Might request information if needed.
  5. Receive Resolution: Once your claim is approved, you will be reimbursed up to the specified coverage limit.

This process ensures you can smoothly navigate through filing a claim with Chase for protection purposes.

What Happens After Filing a Chase Purchase Protection Claim?

After submitting your claim, Chase will carefully review the information and documentation you provided. They may contact you for any details or clarifications that are needed. If your claim meets the requirements, you will be reimbursed for the covered loss up to the coverage limit specified by your card.

Are There Any Deadlines or Timeframes to Consider?

When filing protection claims with Chase, keeping track of time frames is crucial. Generally, it is recommended that you report the incident and submit your claim within 90 days of its occurrence. However, it’s always wise to consult your card’s benefits guide, as there might be variations in these deadlines depending on your specific card. 

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Related Questions

What’s the Difference Between Price Protection and Purchase Protection?

Price protection covers situations where an item’s price drops after purchase, whereas purchase protection focuses on safeguarding against theft or damage of purchased items.

Do All Chase Credit Cards Offer Purchase Protection?

Yes, all Chase credit cards offer purchase protection; however, coverage limits may vary depending on the card. Typically, they provide up to $500 per claim and $50,000 per account.

Does Chase Purchase Protection Cover Accidental Damage?

Yes, the protection program provided by Chase such as on their Sapphire credit card or even Chase Freedom credit card covers damage, theft or loss of new items purchased from retail stores. You can claim within 90 days of the incident as long as it occurred within 120 days of your purchase.


So, if you’re wondering whether Chase credit cards offer purchase protection, you can be confident that they do. This feature provides a safety net for your purchases and helps safeguard them against any harm or theft. It’s a benefit that offers peace of mind and financial security, demonstrating Chase’s commitment to comprehensive coverage and customer satisfaction.